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Title Using Unconventional Awareness Mechanisms to Support Mobile Work
Authors Álvaro Monares, Sergio Ochoa, José A. Pino, Tomás Ruiz-López, Manuel Noguera
Publication date 2013
Abstract Awareness mechanisms are normally used to deliver context
information to computer systems users. These mechanisms have
been extensively studied as part of collaborative solutions
designed for stationary scenarios, and recently on mobile and
pervasive applications. The conventional awareness mechanisms
through audio or visual messages have proved to be frequently
unsuitable to deliver context information to people performing
mobile activities, since the user's attention is not focused on the
device he/she is using. This article presents two studies exploring
the use of unconventional awareness mechanisms as a way to
provide context information to firefighters during urban
emergencies. In particular, the effectiveness of using the haptic
and smell channels is evaluated as a way to implement direct and
indirect capturers of the mobile workers' attention. The obtained
results hint that both channels could be used to improve the
information delivery. However, the awareness mechanisms that
use the haptic channel are much more effective and allow
implementing a more diverse set of messages. These awareness
mechanisms can be used not only during emergency responses but
also in other similar mobile work scenarios.
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Pages 42-47
Conference name Chilean Conference on Human-Computer Interaction
Publisher ACM Press (New York, NY, USA)
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