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Title Aligning Intergenerational Communication Patterns and Rhythms in the Age of Social Media
Authors Diego Muñoz, Mónica Tentori, Raymundo Cornejo, Jesús Favela, Francisco Gutierrez, Sergio Ochoa
Publication date 2013
Abstract Social media is increasingly being used to support
interaction
among family members. However, differences in media preferences and
interaction patterns challenge intergenerational communication. It impacts
negatively on the physical and mental health of older adults. Trying to
bridge such a communication asymmetry, this paper reports the primary
results of an analysis conducted on an existent dataset from two 21-weeks
deployment studies, along with a 3-week design study, to understand
intergenerational communication mismatches among older adults and relatives.
Results indicate opportunities that informed the design and implementation
of the Social Connector system, a software application that allows older
adults to establish synchronous and asynchronous social interactions with
their relatives. The paper also describes this system and discusses the main
design decisions made to try reducing the stated communication
asymmetry.
Downloaded 6 times
Pages 66-71
Conference name Chilean Conference on Human-Computer Interaction
Publisher ACM Press (New York, NY, USA)
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