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| Title | Addressing the Project Scoping During the Development and Evolution of Bespoke Information Systems |
| Authors | Anelis Pereira-Vale, Tomás Vera, Sergio Ochoa, Daniel Perovich, Fabiane Benitti |
| Publication date | 2024 |
| Abstract | The literature in requirements engineering recognizes the product scoping activity as an important source of risks and fails in bespoke software projects due to several reasons, e.g., the typical low involvement of the stakeholders, the poor initial requirements, inadequate staff to address the activity, or unrealistic customer expectations. Although this activity is always complex, it is particularly challenging when it addresses the development and evolution of bespoke software products, and where the product was intervened by multiple providers. This article presents an instrument that allows providers and customers to perform the scoping of bespoke information systems, in multi-provider scenarios, reducing the information loss between projects. The proposed instrument is a canvas specialized to address the scoping of information systems, which supports most of the major activities of the requirements engineering process. The canvas was formally evaluated through a qualitative study that involved ten bespoke projects (six bespoke products), and it was perceived as usable and useful for the participants. Some of them have already adopted it by replacing their previous practices. Various others indicated that they plan to adopt it soon. Although this proposal is focused on scoping information systems, the scoping approach is extensible to other software systems types. |
| Pages | 92-102 |
| Conference name | Iberian Conference on Information Systems and Technologies |
| Publisher | Springer Nature Switzerland AG (Cham, Switzerland) |
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