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| Title | Bridging the gap between decisions and their implementations |
| Authors | Marcos R. S. Borges, José A. Pino, Renata M. Araujo |
| Publication date | 2004 |
| Abstract | Decisions are frequently sent to implementers without much detail. It should not be a surprise, then, that results are not as expected. The lack of accompanying information and a common context produces wrongly implemented or lost decisions. This paper proposes a solution to this problem based on computer technology. In particular, a combination of tools including shared workspaces, process modeling with workflow and a discussion tool, is proposed. A case is used to illustrate the problem and its solution. |
| Downloaded | 912 times |
| Pages | 153-165 |
| Conference name | CRIWG 2004 |
| Publisher | Springer-Verlag (Berlin/Heidelberg, Germany) |
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